Support

Do you have any questions about our software or our services? Feel free to contact us by e-mail. Please write your questions only in English, Czech or Slovak language. We can't respond in other languages. Give us one or two business days for the answer please.

On this page you will find FAQs for our products; mostly for the backup solution Copy2Backup.

This page is permanently updated as new questions from our users or clients are posted here, which ensures that coming back here later on, you will find new and updated information.

FAQ for Copy2Backup

Is there any support for the Linux operating system?
No, Copy2Backup is depended on the Windows and .NET Framework.

How is a database backup done?
Copy2Backup uses command line utility mysqldump for backing-up databases.

How to copy the root folder of my FTP?
Set up the FTP backup task with the point character in a remote directory.